Telecommunication Relay Services
Technology today gives many options for people with hearing loss to improve their ability to understand information in the world, including hearing aids, assistive listening devices, and cochlear implants. Even with the aid of such technology, one of the biggest barriers for people with hearing loss is to be able to understand what is said over the telephone. Fortunately, Telecommunication Relay Services (TRS) have mitigated this problem by either providing the speaker’s words in text or providing live interpreters that interpret phone calls in American Sign Language. Indeed, today’s TRS services provide a variety of choices in how people with hearing loss can communicate over the telephone.